n
Nexi, your sourcing manager
Contact support with your account and order context attached
Response time: within 12 hours for verification related requests
Sourcing & Quotes
Questions about factory details, MOQs, or landing costs.
Submit ticket
Order Status / Logistics
Track production, QC reports, and freight status.
Submit ticket
Billing & Credits
Invoices, deposit credits, and refunds.
Submit ticket
Technical Issues
Website errors or file upload problems.
Submit ticket
Send a priority message
We attach your account and order details automatically for faster resolution.